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International shipping

SHIPPING

*** Please note that Yamato Transport shipping times have been impacted by COVID-19 and are currently slower than normal. Yamato Transport has suspended shipping services to some countries due to the global situation.

  • We offer shipping to most countries from Japan only for this shirt.
  • This shirt is a PRE-ORDER & will ship in 12 weeks.
  • We do not guarantee arrival of shipments in time for any holidays, birthdays, etc.
  • We offer international shipping options:
    * Yamato Transport We DO NOT offer other delivery methods due to the current situations.
  • We DO NOT offer other delivery methods due to the current situations.
  • Shipping fee will be calculated at check-out.
  • International deliveries typically take 6-8 weeks to most countries. However, it is not uncommon for packages to take up to 90 days to be delivered.
  • For the International shipping, tracking is provided until it reaches your country. There is no tracking information available for international deliveries once the package leave Japan. There might be delivery delay due to the current global situations.
  • Customs, duty and VAT charges may apply depending on the destination country.
  • Deliveries may be delayed due to Customs clearance that does not adhere to any time frame, and can prolong delivery.
  • It is not uncommon for Customs agencies to take beyond 30 days to process some shipments, especially during high volume seasons like holidays. Neither A7 or the shipping carrier have control over the length of time it takes to clear Customs.
  • No refunds or returns will be accepted for Customs fees paid or refusal of the package by not accepting Customs fees.
  • International orders will not be refunded for prolonged shipping as a result of Customs processing or delivery issues. The delivery and customs processing time varies and is unavoidable.

RETURN/EXCHANGE

  • We DO NOT offer returns and exchanges at this time.
  • We DO NOT offer returns and exchanges for collabs, discontinued items, clearance items.
  • Be sure to carefully select the right size by following our size charts provided BEFORE you checkout. The general rule is to compare our size charts to the measurements of well-fitting clothing you already own and choosing the closest size, up or down, depending on your fit preference. If you have sizing questions please feel free to reach out to A7Japan Instagram, @a7_japan(ONLY Japanese and English available).

SIZE CHART

Size charts for this product is located in the product page. The size chart is the last product photo.

CARE INSTRUCTIONS

Care instructions for t-shirts:
  • Machine wash cold with like colors
  • Do not bleach
  • Tumble dry low
  • Do not iron

CONTACT

Please email our Customer Service at contact@arjpn.co.jp or Our Official Instagram @a7_japan if you have any questions or concerns.

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